Back to Home

Privacy Policy

Last updated: Septermber 2025

Introduction

Zeltra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Zeltra (the "App").

Information We Collect

Personal Information

  • • Account Information: Email address, username, password (encrypted), and profile information
  • • Profile Data: Name, profile picture, and other information you choose to provide

Location Information

  • • GPS Location: Real-time location data to track your running routes and enable territory claiming features
  • • Route Data: Running paths, distance, speed, and duration of your activities
  • • Territory Data: Virtual territory boundaries created through your running activities

Usage Information

  • • Activity Data: Running sessions, metrics, achievements, and progress
  • • App Usage: Features used, session duration, and interaction patterns
  • • Device Information: Device type, operating system, and app version

How We Use Your Information

We use the collected information to:

  • • Provide Core Features: Track running activities, calculate metrics, and enable territory claiming
  • • Enhance User Experience: Personalize your app experience and improve functionality
  • • Social Features: Enable friend connections and activity sharing (when enabled)
  • • App Improvement: Analyze usage patterns to improve app performance and features
  • • Communication: Send important updates about your account or the app

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

  • • With Your Consent: When you explicitly agree to share information
  • • Social Features: Activity data with friends when you choose to connect with them
  • • Legal Requirements: When required by law or to protect our rights
  • • Service Providers: With trusted partners who help us operate the app (under strict confidentiality)

Data Security

We implement appropriate security measures to protect your information:

  • • Encryption: All data transmission is encrypted using industry-standard protocols
  • • Authentication: Secure JWT-based authentication system
  • • Access Controls: Limited access to personal data on a need-to-know basis
  • • Regular Updates: Ongoing security improvements and vulnerability assessments

Your Rights and Choices

You have the right to:

  • • Access: Request a copy of your personal data
  • • Correction: Update or correct your information
  • • Deletion: Request deletion of your account and associated data
  • • Portability: Export your data in a standard format
  • • Opt-out: Disable location tracking or social features

How to Exercise Your Rights

  • • In-App: Use the settings menu to manage your preferences
  • • Contact Us: Email us at privacy@zeltra.run for data requests
  • • Account Deletion: Use the delete account option in app settings

Location Data

Why We Collect Location Data

  • • Track your running routes and calculate accurate distance/speed
  • • Enable the territory claiming game mechanic
  • • Provide route mapping and activity visualization

Location Data Controls

  • • You can disable location tracking at any time in your device settings
  • • Background location is only used during active running sessions
  • • Location data is stored securely and used only for app functionality

Data Retention

  • • Account Data: Retained while your account is active
  • • Activity Data: Stored to maintain your running history and achievements
  • • Location Data: Aggregated for route tracking, raw GPS coordinates are processed and not permanently stored
  • • Deleted Accounts: All personal data is permanently deleted within 30 days

Children's Privacy

Zeltra is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • • Posting the new Privacy Policy in the app
  • • Sending you a notification through the app
  • • Updating the "Last updated" date at the top of this policy

Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal data includes:

  • • Consent: When you provide explicit consent for specific processing activities
  • • Contract: To provide the services you've requested
  • • Legitimate Interest: To improve our services and ensure security
  • • Legal Obligation: To comply with applicable laws and regulations

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • • Right to know what personal information is collected
  • • Right to delete personal information
  • • Right to opt-out of the sale of personal information (we do not sell personal information)
  • • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us at privacy@zeltra.run

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@zeltra.run

Website: https://zeltra.run/privacy